Shipping policy

ORDER PROCESSING

• All orders will be shipped from Sydney, Australia.
• Orders are processed within 1-2 business days (excluding weekends and public holidays).
• Pre-ordered items are processed within 2-3 business days of arrival in stock.
• An email notification with the tracking details for the order will be sent once the order has been dispatched.

 

SHIPPING OPTIONS

• All orders will be shipped by Australia Post.
• You may choose standard shipping or express shipping at check-out.

 

SHIPPING COST

Free Shipping

Free standard shipping could be offered to domestic and international orders if exceed the below amount (*after discount applies, if any):

Location	Order amount exceed
Australia	$90.00
New Zealand	$250.00
United States and Canada	$450.00

 

Standard Shipping

Location	0 – 500g	500g – 1kg	1kg – 3kg	Over 3kg
Australia	$9.00	$12.50	$16.00	$19.00
New Zealand	$18.00	$24.00	$35.00	$55.00
United States and Canada	$24.00	$36.00	$60.00	$73.00

  

Express Shipping

Location	0 – 500g	500g – 1kg	1kg – 3kg	Over 3kg
Australia	$12.00	$16.00	$20.00	$26.00
New Zealand	$33.00	$39.00	$50.00	$70.00
United States and Canada	$39.00	$51.00	$75.00	$100.00

 

ESTIMATED DELIVERY TIME FRAME (FOR REFERENCE ONLY)

Location	Standard Shipping	Express Shipping
Australia	1 – 5 business days	1 – 2 business days
New Zealand	6+ business days	2 – 4 business days
United States and Canada	6+ business days	2 – 4 business days

 

COVID-19 UPDATES

Please expect delays for both standard and express delivery due to COVID-19

 

NOTES

• Delivery cost may subject to change without prior notice.
• All prices are in AUD.